LISA - [ALTER EGO] (Jewel Case Ver.)

🚚 Shipping Information

[IN STOCK] Ships within 2/3 business days. 

⚠️ If your order contains both pre-order/restock/on-demand items and in-stock items, shipping will be done in a single shipment, once all products are available.
➡️ For faster delivery, consider placing two separate orders.

💸 Customs Fees & Taxes

📍 Customers located in the European Union:
No customs fees or additional taxes to expect.

🌍 Customers outside the EU:
Import fees may apply upon receipt. These are the customer's responsibility. In case of refusal or non-delivery of the package, return shipping costs and any customs duties (both ways) will be deducted from the refunded amount. No refund will be issued if the remaining balance is zero or negative.

🔁 Return / Exchange Policy

⏳ You have 14 days after receipt to request a return.
🧾 The item must be returned in its original condition.

📸 Remember to film your unboxing – this may be requested in case of a return or defective product.

⚠️ Please note:

- Damage to the plastic film or packaging is not eligible for return/exchange.

- Slight imperfections (small scratches, marks < 5 mm not on the face of photocards, etc.) are not considered defects.

🔎 For more information, consult our dedicated page on returns & exchanges