[SUR DEMANDE] ASH ISLAND - [VOICE MEMO]

🚚 Shipping Information

Orders will be dispatched once the product is in stock. 

⚠️ If your order contains both pre-order/restock/on-request itemsand in-stock items, they will be shipped together in a single shipment once all products are available.
➡️ For faster delivery, please consider placing two separate orders.

💸 Customs Duties and Taxes

📍 Customers Located in the European Union:
No customs duties or additional taxes apply.

🌍 Customers Outside the EU:
Import fees may apply upon delivery. These are the responsibility of the customer. If the package is refused or cannot be delivered, return shipping costs and any customs duties incurred (both inbound and outbound) will be deducted from the refund amount. No refund will be issued if the remaining balance is zero or negative.

🔁 Returns / Exchanges Policy

⏳ You have 14 days after receipt to request a return.
🧾 The item must be returned in its original condition.

📸 Please remember to film your unboxing – this may be requested in the event of a return or defective product.

⚠️ Please note:

- Damage to the plastic film or packaging does not qualify for a return or exchange.

- Minor imperfections (small scratches, marks < 5 mm off the face on photocards, etc.) are not considered defects.

🔎 For more information, please visit our returns & exchanges page.