MONSTA X - [THE PHASE] (OFFSET Ver.)

🚚 Shipping information

[IN STOCK] Shipping within 2/3 business days. 

⚠️ If your order contains both pre-order/restock/on-demand items and in-stock items, shipping will occur in a single shipment once all products are available.
➡️ For faster delivery, consider placing two separate orders.

💸 Customs duties and taxes

📍 Customers located in the European Union:
No additional customs duties or taxes to be expected.

🌍 Customers outside the EU:
Import duties may apply upon receipt. These are the responsibility of the customer. In case of refusal or non-delivery of the package, return shipping costs as well as any customs duties (both ways) will be deducted from the refunded amount. No refund will be issued if the remaining balance is zero or negative.

🔁 Return / exchange policy

⏳ You have 14 days after receipt to make a return request.
🧾 The item must be returned in its original condition.

📸 Remember to film your unboxing – this may be requested in the event of a return or defective product.

⚠️ Please note:

- Damage to the plastic wrap or outer packaging is not eligible for return/exchange.

- Minor imperfections (small scratches, marks < 5 mm excluding faces on photocards, etc.) are not considered defects.

🔎 For more information, visit our page dedicated to returns & exchanges