MONSTA X - [THE PHASE] (REFIND Ver.)

🚚 Shipping information

[IN STOCK] Ships within 2/3 business days.

⚠️ If your order contains both pre-order/restock/on-demand items and in-stock items, it will be shipped in a single parcel once all products are available.
➡️ For faster delivery, consider placing two separate orders.

💸 Customs fees and taxes

📍 Customers located in the European Union:
No additional customs fees or taxes to expect.

🌍 Customers outside the EU:
Import fees may apply upon receipt. These are the customer's responsibility. In case of refusal or non-delivery of the package, return shipping costs as well as any customs duties (both ways) will be deducted from the refunded amount. No refund will be issued if the remaining balance is zero or negative.

🔁 Return / exchange policy

⏳ You have 14 days after receipt to request a return.
🧾 The item must be returned in its original condition.

📸 Consider filming your unboxing – this may be requested in the event of a return or defective product.

⚠️ Please note:

- Damage to the plastic wrap or packaging is not eligible for return/exchange.

- Minor imperfections (small scratches, marks < 5 mm excluding the face on photocards, etc.) are not considered defects.

🔎 For more information, visit our page dedicated to returns & exchanges