MONSTA X - [THE PHASE] (PHASE Ver.)

🚚 Shipping information

[IN STOCK] Shipping within 2/3 business days.

⚠️ If your order contains both pre-order/restock/on-demand items and in-stock items, shipping will be done in one single shipment once all products are available.
➡️ For faster delivery, consider placing two separate orders.

💸 Customs fees and taxes

📍 Customers located in the European Union:
No additional customs fees or taxes to expect.

🌍 Non-EU customers:
Import fees may apply upon receipt. These are the customer's responsibility. In case of refusal or non-delivery of the package, return fees as well as any customs duties (both ways) will be deducted from the refunded amount. No refund will be issued if the remaining balance is zero or negative.

🔁 Return / exchange policy

⏳ You have 14 days after receipt to request a return.
🧾 The item must be returned in its original condition.

📸 Remember to film your unboxing – this may be requested in the event of a return or defective product.

⚠️ Please note:

- Damages to the plastic wrap or packaging are not eligible for a return/exchange.

- Minor imperfections (small scratches, marks < 5 mm excluding the face on photocards, etc.) are not considered defects.

🔎 For more information, visit our page dedicated to returns & exchanges