SEVENTEEN - [HAPPY BIRTHDAY] WEVERSE Album

If you reside in a country within the European Union, you will not have to pay customs fees. 

Exception: Countries outside the European Union:

Customs duties are taxes levied on imported goods, which means the buyer (importer) is responsible for them. By purchasing our products, you agree that one or more packages may be shipped to you and may be subject to customs fees upon arrival in your country. If you have to pay import duties, you will need to pay them to receive the package. If you refuse the package or are unavailable to receive it for any reason and it is returned, we will have to pay import duties in your country as well as in our country, once the package arrives at its destination, as well as return fees. We adjust the total duties and shipping costs incurred to the amount you paid and share the balance with you. Please note that you will not be entitled to any refund if no balance remains after deducting the fees.

[RETURNS / EXCHANGES]

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it.

Always remember to take a video of your unboxing in case proof is requested to justify a return/exchange request due to a defective or damaged product.

Points to note:
- Scratches and damage to shrink wrap and protective packaging of the product do not constitute a reason for exchange or refund.
- Minor scratches and imperfections may be detected. This is not a defect.
- For printed products such as photocards, scratches, nicks, and dents less than 5mm and not on the face do not constitute a reason for exchange/returns.

For more information on this, please refer to the dedicated page for product returns and exchanges