[PRE ORDER] TWICE - 2027 SEASON’S GREETINGS [SPOTLESS]

🚚 Shipping Information

Shipping will begin once the product has arrived in stock.

⚠️ If your order contains both pre-order/restock/on-request items and in-stock items, shipping will be carried out in a single shipment, once all products are available.
➡️ For faster delivery, consider placing two separate orders.

💸 Customs duties and taxes

📍 Customers located in the European Union :
No additional customs duties or taxes are to be expected.

🌍 Customers outside the EU :
Import duties may apply upon receipt. These are the responsibility of the customer. In the event of refusal or non-delivery of the package, return shipping costs as well as any customs duties (both outbound and return) will be deducted from the refunded amount. No refund will be issued if the remaining balance is zero or negative.

🔁 Return / exchange policy

⏳ You have 14 days after receipt to request a return.
🧾 The item must be returned in its original condition.

📸 Remember to film your unboxing – this may be requested in the event of a return or a defective product.

⚠️ Please note:

- Damage to the plastic wrap or packaging is not eligible for a return/exchange.

- Minor imperfections (small scratches, marks < 5 mm excluding the face on photocards, etc.) are not considered defects.

🔎 For more information, visit our page dedicated to returns & exchanges.