SF9 - [SEQUENCE]

If your cart contains both a pre-order item (or/and a restock item) and an item in stock, the order will be shipped uniquely when that all The items will be available in our premises.

If you want fast delivery, then it is better to make a separate basket for these items.

[RETURN / EXCHANGE]

We have a 14 day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it.

Always remember to take a video of your unboxing in case proof is requested to justify a return/exchange request following a defective or damaged product.

Point to note:
- Scratches or damage to the product's shrink wrap and protective packaging do not constitute grounds for exchange or refund.
- Minor scratches and imperfections may be detected. This is not a defect.
- For printed products such as photo cards, scratches, nicks and dents less than 5mm and not on the face are not grounds for exchange/returns.

For more information on this, please consult the page dedicated to product returns and exchanges.